Concerns over site manger

Concerns Regarding Site Manager's Approach

The site manager from Liverpool has expressed the belief that cats should visit the vet even when there are no apparent issues. This raises questions about the necessity and rationale behind such recommendations.

Support and Changes in Behavior

While the BSP (Behavior Support Plan) has indicated satisfaction with the support provided, there have been significant changes made to that support. This contradiction prompts the question: How can the site manager claim to be happy with the support when it has undergone modifications?

Team Dynamics and Professional Relationships

It appears that the site manager may prioritize relationships with her team over customer satisfaction. This is evidenced by her tendency to work closely with a male colleague on the floor, often following him around, which raises concerns about professionalism and focus on customer care.

Conclusion

These observations highlight potential issues in leadership priorities and the impact on both team dynamics and customer service. It is important for management to address these concerns to ensure a balanced approach that values both team collaboration and customer needs.