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Writer's pictureShannon Leslie Byrne

The Risks of Negligence in Disability Care: A Lesson from Merna Aprem's Tragic Case




In the realm of disability services, the paramount duty of care can never be understated. Recently, the NDIS watchdog imposed a significant fine of $400,000 on a disability service provider, Afford, following a devastating incident involving Merna Aprem, a 20-year-old woman living with epilepsy and autism. It was a heart-wrenching episode where negligence and carelessness led to a tragic end.


Merna Aprem, a young woman with unique needs, was found unresponsive in a locked bathroom, a situation that could have been prevented with proper care and attention. The details that emerged from this case are chilling - a vulnerable individual left unattended in a hazardous situation, highlighting the critical importance of stringent safety protocols and vigilant oversight in disability care settings.


Afford, the service provider in question, admitted its negligence and careless conduct, acknowledging the grave repercussions of their oversight. The Federal Court's intervention in penalizing Afford serves as a stark reminder to all disability service providers of the non-negotiable obligation to ensure the safety and well-being of those under their care.


Merna Aprem's story sheds light on the real-world consequences of failing to uphold the duty of care in disability services. Individuals like Merna, who rely on specialized support due to their unique conditions, are especially vulnerable and require careful supervision to prevent tragic incidents.


The regulatory response to such cases is crucial in ensuring accountability and maintaining the integrity of disability service provision. The actions taken by the NDIS watchdog serve not only as a form of justice for Merna Aprem but also as a deterrent against future negligence in the sector.


While the circumstances surrounding Merna Aprem's passing are undeniably tragic, her story can serve as a catalyst for positive change in the disability care landscape. By learning from past mistakes and prioritizing safety above all else, service providers can uphold their commitment to those they support.


Merna Aprem's untimely demise serves as a poignant reminder of the critical need for unwavering diligence and care in disability services. As we reflect on this somber event, let us renew our collective commitment to safeguarding the well-being of all individuals in need of specialized support.


This blog post delves into the sobering case of Merna Aprem, underscoring the high stakes involved in disability care and the imperative of upholding the duty of care at all times.



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