UnFair TreatMent From Site Managers

When customers follow the site manager around, they are often told to leave them alone. However, when staff members do the same, they face no consequences and are allowed to continue. This situation is unfair to customers and sends the wrong messages. Here are some key points to consider:

• Inconsistency in Enforcement: The differing treatment of customers and staff creates confusion and feelings of unfairness.

• Impact on Customer Experience: Customers may feel unwelcome or undervalued when they are not treated equally.

• Professionalism: Staff should model professional behavior by respecting the boundaries of the site manager, just as customers are expected to do.

• Communication: Clear guidelines should be established regarding appropriate behavior for both customers and staff.

Addressing this issue can improve the overall atmosphere and ensure that all individuals are treated fairly and respectfully.